9/16/2023 0 Comments Importance of effective listening![]() ![]() It also strengthens one's leadership skills in the process. Being an active listener enables one to become a more effective listener over time. Multiple benefits can accrue from active listening. In active listening, one must be willing to hear what is being said and try to understand the meaning of whatever has been said. An active listener looks for nonverbal messages from the speaker in order to comprehend the full meaning of what is being said. ![]() An active listener analyzes what the speaker is saying for hidden messages as well as meanings contained in the verbal communication. Active listening requires good listeners who are attentive, nonjudgmental, non-interrupting. In this way anyone, on hearing a doorknob turn (obtaining), can almost automatically assume that someone is at the door (deriving meaning).Īctive listening involves listening to whatever is being said, attempting to understand it. Specifically, the second and third levels, which overlap vastly, can be intertwined in that obtaining, understanding and deriving meaning are part of the same process. In the same way, lay listeners must suspend judgment when listening to others.Īll three levels of listening function within the same plane, and sometimes all at once. According to Barthes, the psychoanalyst must suspend judgment while listening to the patient in order to communicate with the latter's unconscious without bias. This sort of listening is important in psychoanalysis, the study of the unconscious mind. Understanding, the third level, means knowing how what one says will affect another. In this scenario the child is waiting to pick up on sound cues (e.g., jingling keys, the turn of the doorknob, etc.) that signal his mother's approach. An intrusion, a sound that is not familiar (e.g., a squeaking door or floorboard, a breaking window) alerts whoever lives there to potential danger.ĭeciphering, the second level, involves detecting patterns when interpreting sounds for example, a child waiting for the sound of his mother's return home. Each home has certain sounds associated with it that makes it familiar and comfortable to the occupant. This means that certain places have certain sounds associated with them, for example, any given home. ![]() Īlerting, the first level, involves detection of environmental sound cues. People listen for 45 percent of their time communicating. Īccording to Barthes, listening can be understood on three levels: alerting, deciphering, and understanding how the sound is produced and how it affects the listener. It involves the perception of sounds made by the speaker, of intonation patterns that focus on the information, and of the relevance of the topic under discussion. Listening may be considered as a simple and isolated process, but it would be far more precise to perceive it as a complex and systematic process. It is the interpretative action taken by someone in order to understand, and potentially make sense of, something one hears. "Hearing is a physiological phenomenon listening is a psychological act." People are always hearing, most of the time subconsciously. A semiotician, Roland Barthes, characterized the distinction between listening and hearing. Listening begins by hearing a speaker producing the sound to be listened to. A person who receives and understands information or an instruction, and then chooses not to comply with it or not to agree to it, has listened to the speaker, even though the result is not what the speaker wanted. Ratcliffe built her argument upon two incidents in which individuals demonstrated a tendency to refuse the cross-cultural discourses. Listening also functions rhetorically as a means of promoting the cross-culture communicative discourses. For example, when a person reads or does something else while listening to music, he or she can recall what that was when hearing the music again later. According to one study, during a speech some background noises heard by listeners helped them recall some of the information by hearing it again. Other causes can be excessive interruptions, inattention, hearing what you want to hear, mentally composing a response, and having a closed mind. Poor listening can lead to misinterpretations, thus causing conflict or a dispute. Listening is a skill for resolving problems. Affective processes include the motivation to listen to others cognitive processes include attending to, understanding, receiving and interpreting content and relational messages and behavioral processes include responding to others with verbal and nonverbal feedback. The act of listening involves complex affective, cognitive and behavioral processes. When listening, a person hears what others are saying and tries to understand what it means. Listening is giving attention to a sound or action. ![]()
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